This service must be performed every year, at least once (1) a year to Natural Persons (House/Apartment). Two (2) times a year is recommended.
The equipment must be in working order, without failures/errors at the time the specialist arrives. If the equipment does not turn on or does not work, a Traditional Technical Visit will be charged to check the ...
DISCOUNT INCLUDED, OFFER VALID ONLY TO NATURAL PERSON (House/Apartment). INCLUDES ONLY TICKET (No invoice).
Cleaning and revisions;
- Ignition and ionization electrodes
- Gas valve
- Temperature sensors
- Safety sensors
- Smoke thermostat
- Safety thermostat
- Temperature potentiometer
- Ignition transformer
- Among others
- Component changes
- Addition of accessories
General supplies and tools;
- Minor and appropriate tools
- Safety kit
- Lubricants and aerosol contact cleaners
- Grease and oil
- General cleaning cloths and accessories
Among others of the boiler itself
It is possible that by performing proper preventive maintenance (cleaning), failures may appear later, and this is due to the fact that by performing maintenance as it should (well), its components will work properly (with greater strength / flow, etc.), and may further weaken something that inside was already weakened.
Preventive maintenance is general cleaning and verification of the indicated components.
The receipt of a signature of conformity is to affirm that the maintenance was carried out and that it is operative. It does not include warranty if a component later fails as a consequence of the above mentioned.
Corrective maintenance (repair of equipment and/or replacement of components/spare parts).
Heating System (Radiators, pumps, valves, thermostats, boiler, among others that are outside the boiler).
Verification of electrical installation (plugs, boards, etc.)
Among others not mentioned
To schedule you must make the prepayment respectively.
Upon receipt of payment, we will contact you to indicate availability of agenda (day/time).
As soon as we receive the payment, or you notify us (attaching proof of payment and verifying in cartola), at that moment, only then will be managed agenda, availability and management in this regard (before it will not be possible to schedule or manage).
Remember that when making the transfer, you must put your name/address and our email firstname.lastname@example.org to receive proof of payment and start scheduling.
To perform the maintenance of the equipment (Heater), it must be working, without failures/errors.
If the equipment (Boiler) presents failures/errors at the beginning, the maintenance will be null and void and a Technical Visit will be made to verify the problems and solutions. After obtaining the details of the failure, the customer will be informed, and then repair and post-repair should be quoted and maintenance should be resumed respectively so that the equipment is in perfect condition.
The sector, room or enclosure where the equipment is located must be clear, without obstacles, bicycles, things in disuse or others. If the specialist arrives and the sector is obstructed, the equipment must be removed from the premises and rescheduled (for which a traditional technical visit will be charged for time, mobilization, agenda, etc. of the specialist at your home).
The quotations (post-visit) have a minimum delay of 48hrs. and a maximum of 5 working days, average/approximately.
Due to sanitary contingencies, we may have inconveniences, delays and/or failures in schedules, as well as the breakdown of stock of materials, spare parts and equipment by our suppliers, so we ask for your maximum understanding.
If your service was not carried out on the scheduled date/time, it will be automatically transferred to the next working day in order of scheduling, emergency, etc.
For change of agenda (day/time), it must be with 48hrs. in advance... otherwise we will charge the value of Traditional Technical Visit for loss of quota/agenda (reservation of quota).
For agenda cancellation (service retraction), it must be 72hrs. in advance... otherwise, a Traditional Technical Visit fee will be charged for loss of agenda (reservation of space).
It is always recommended to read terms and conditions in our Web Site before making a service/agenda.
For security reasons, before making payment, please confirm minimum details with the assistant (Phone, WhatsApp and/or e-mail).
Value of Technical Visit is Offer for Natural Person (only ticket)
Please confirm and corroborate your PROVINCE selection.